Why isn’t my domain name working?

 

 

There are a variety of reasons for your domain name to not work. Below are a few of the most common ones:

 

  1. The domain name hasn’t been registered

 

In order for a domain name to work, it must first be registered. We at Server Pro Web Hosting currently don’t offer domain name registrations, so you will need to use a third party registrar for this. Entering a domain name in the order form isn’t sufficient. Here are a few domain name registrars for your reference:

 

Godaddy.com

Dotster.com

Register.com

Once you have registered your domain name, you will be asked to input the DNS servers. It is important that you enter Server Pro’s DNS servers, or your domain name will not resolve to your account. To find out what DNS servers to use, please follow this guide.

 

Note: Once a domain name has been registered, please give it up to 72 hours to start working in your browser. This lag is there because DNS servers from different ISPs around the world need time to pick up this new domain name. This process is called “propagation”. Unfortunately there is nothing we can do to speed up this process.

 

  1. The domain name is registered but the DNS servers are set incorrectly

 

To check if the DNS servers for your domain name are set up correctly, you can do a whois check on your domain name. In the output you will see the DNS  dedicated server

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